Your safety is our priority
We work hard to make home swapping safe and secure for all users.
How we verify users
MitID verification
MitID is Denmark's digital identity solution. When a user verifies with MitID, we confirm their real identity. This means you always know who you're communicating with.
Email verification
All users must confirm their email address when registering. This ensures we can contact users and that accounts are linked to real people.
Profile completeness
We encourage all users to complete their profile with a photo and information. Complete profiles create trust and better matches.
Data protection and GDPR
Byt og Flyt follows the EU's General Data Protection Regulation (GDPR) and Danish personal data legislation.
- We only collect data necessary for the service
- Your data is stored securely and encrypted
- You can download or delete your data at any time
- We never sell your data to third parties
- All payments are handled securely via Stripe
Secure communication
All communication on Byt og Flyt happens through our secure messaging system.
- Messages are monitored for spam and inappropriate content
- You can block and report users with one click
- We never share your contact information without your consent
- Suspicious accounts are investigated and removed quickly
Reporting and moderation
We take all reports seriously and act quickly.
Report
Use the report button on a profile, listing or message.
We investigate
Our team reviews the report within 24 hours.
We act
Inappropriate content is removed and accounts can be suspended.
Tips for safe home swapping
Verify with MitID
Only swap with MitID-verified users for maximum security.
Meet publicly first
Arrange first meeting in a public place or via video call.
Check the home thoroughly
Always visit the home in person before agreeing to swap.
Contact landlord early
Involve your landlords early in the process to avoid surprises.
Document everything
Take photos of both homes and make written agreements.
Use the platform
Keep all communication on Byt og Flyt so we can help with disputes.
Frequently asked questions about safety
Safe home swapping starts here
Create a free account and experience a secure way to find your new home.